We reached out to some of the best and brightest in the sales world to find out how they use Slack to rewrite the sales playbook. Unite phone number list your teams around the customer. Customer 360 with Slack brings sales, service, marketing, commerce, IT, and analytics together through digital workflows that power your digital HQ. 1. Cut out conversation-killing email and talk with customers in a real-time buyer channel instead What: Slack Connect allows reps to move conversations with customers, partners, and vendors out of email and into Slack. You can create a dedicated Slack phone number list fphone number listor each buyer, choose the option to share that channel externally, and send the buyer an invite link to join. All of the magic happens in one place instead of in unending email threads. Why: Email is the new snail mail.

The immediacy of Slack communication mimics the natural flow of in-person conversation. Similar to texting and instant messaging, it creates more genuine connections according to industry research. There’s also the added benefit of phone number list able to easily share white papers, demo recordings, and other insights right in a chat. With a simple “” mention, you can address concerns right away and lessen overall response time. This shortens the sales cycle. An IDC study revealed businesses that implemented phone number list as a sales tool were able to respond to a sales lead 21% faster. That ease of phone number list can make the difference between struggling to book a meeting and finally closing that deal. “Tools like Slack help us do our job better. We have massive goals, and we can’t afford to have not nimble, not collaborative platforms.”

ASHLEY ZAGST | ACCOUNT EXECUTIVE, CHILI PIPER How: Let’s say a buyer has a question about implementation time. Instead of playing a game of email tennis with a bunch of different stakeholders an asynchronous phone number list of communicating that eats up time you can loop in the right technical expert in Slack within minutes. Need someone who can provide more detailed answers on use cases? Tag a product expert. Just needing to strengthen rapport? Tag an executive sponsor. No “just circling back on my previous email” required. Slack Connect brings customers and phone number list into the sales cycle so you can easily check on progress, catch potential blockers and stay ahead of upcoming renewals. Slack bots can even scale your customer outreach, allowing you to do them en masse for smaller accounts.